My experience with open captioning in Movie Theaters



Since January 1, 2016, a new law requires theaters to offer movies with open captioning in the state of Hawaii. OC (Open Captioning) means subtitles on the images of TV and movie theater screens and visible to everyone. The subtitles are often found on the bottom of the screen. Because of this law, we feel part of the movie entertainment world but it is not always perfect. In November 2016, I went to  Auditorium 1 of Regal Cinemas Prince Kuhio 9 in Hilo and found the Open Captioning a bit below the screen so I couldn't follow the complete sentences. I went to the staff of this movie theater for my complaint. For this reason, I got one free movie ticket and went to another Auditorium to see another movie. A few months later, March 2017, I again visited another cinema hall for a new movie and had the problem with OC. I found that this cinema forgot to put OC in this Auditorium so I again got a new movie ticket. A few days later, I went to the cinema and had no problems. My conclusion, unfortunately, visiting OC is not guaranteed. I am curious about your experience with OC.

Do you also have an OC experience? Please put your comments below.

Thijs van den Berg

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